Dear sushilsemlani,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience and delay in response.

We have a reason to believe your concern has been resolved as this concern of yours appears to be almost 2 years old.

We have taken cognizance of your comments and the spirit in which you have shared your feedback.

Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to you.

Assuring you best of our services.

Warm Regards,

Club Mahindra Team