Dear Mr Jain,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We have forwarded details to the concerned team and you must have received an email from their end with details, we would request you to kindly revert on that email and they will do the needful accordingly.

Please feel free to contact us for any further assistance on the case.

Assuring you best of our services.

Regards,

Team-MakeMyTrip Care