Dear Customer, we regret to note that your recent experience at Kaya Clinic was less than satisfactory. We assure you that your feedback has been noted seriously and shared with the area manager for her consideration and corrective actions as deemed necessary shall be taken. As a gesture of good will we wish to offer you a complimentary session of 85 Under Arms Trial. We do hope that you allow us the chance to serve you again. For any queries kindly email us at care@kayaindia.net Thank you.