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By: rakibalam82 | Posted: Dec 14, 2013 | General | 337 Views

I have Ordered a Bajaj Popular Mixer Grinder from SNAPDEAL>CO> My Order Number is: 1466705157. I received the Order on time. But I was shocked when I connected the Grinder and switched it on, it started sparkling and smoke came out of it. I called the Helpline number and spoke to a lady named Monika, she said she is registering a complain and she gave a complaint number: 4210953. I also requested he to speak to a supervisor, then she started arguing with me. After 21 minutes of argument, I was able to get a Supervisor. He assured me that the grinder would be reversed. The very next day I got an email from Snapdeal support saying my address is in a non pickup zone and reverse pickup is not possible. It is really frustrating and harassing incident. Then I called Snapdeal in the night and spoke to one more guy named Anees. and again asked for the supervisor, he denied to transfer the call to a supervisor. The next day I spoke to another guy he did not transfer my call to a supervisor and disconnected my call. I called in again and spoke this time I spoke to a Supervisor named Kaushal. She said she will arrange a callback for me. I requested to call me on another number as my registered mobile number is with my younger brother. But Snapdeal guys called my younger brother and they kept on forcing him to send the product back to them. While placing the order, it was nowhere mentioned that my area comes under Non-Reverse pickup zone. It has been my regular schedule to make call to Snapdeal and get stupid answers.


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