Dear Sir,

We really regret the unpleasant experiences you have faced and can assure you this is not typical of our staff. Having read your comments, as an organization, we are keen on understanding your concerns and ensure a prompt resolution. We request you to please provide us your contact details at https://is.gd/CMListening along with any other details that you may want to bring to our notice. Look forward to hearing from you at the earliest.

Warm Regards,

Club Mahindra Team