Dear Customer,

We apologise for the less than satisfactory experience that you have had with Kaya. We value you as our client and your satisfaction is very important for us and hence, would like to not only understand the root of your dissatisfaction with Kaya, but also help address the same. If you could share your contact details and the concerned clinic name with us, we will immediately be in touch with you to take this forward. You can write to us at care@kayaindia.net.

We again apologize and truly regret any inconvenience caused to you.

Regards,

Anne Kurian

Service Quality, Kaya Skin Clinic