Dear Checkers,

Greetings from Make My Trip!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked your booking and found that user opted for APPFEST promo code while confirming this and as per terms and condition once cashback is being credited then refund on cancellation of booking would be processed after deducting the cashback processed amount. Also the validity of this cashback in wallet was 03 months which was highlighted in this offer. Kindly find below mentioned offer details link once again for more clarity.

Terms and condition Link: https://promos.makemytrip.com/Domestic-Flight-23102015.html

Hence based on these facts we humbly deny for anymore refund to be processed on this booking.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care