Dear Dipanshu0304,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with Octa was disappointing.

At Octa, we follow strict international financial and compliance regulations, with the security of our clients' funds as our highest priority. We understand that trading, especially during challenging times like the pandemic, can feel overwhelming, and we regret that your expectations weren’t met.

Please know that Octa is a fully legitimate trading platform offering access to global financial markets. We do not engage in misleading practices and remain committed to full transparency in all client transactions.

We also understand your concerns and sincerely regret that you feel this way. However, we were unable to identify your account in our system. If you faced a specific issue or have unresolved concerns, we kindly ask you to reach out to us at support@octafx.com or via live chat, so we can look into your case in detail and provide the support you need.

We value your input and appreciate the chance to learn and improve. We hope to assist you better and rebuild your trust in the future.

Kind regards,

Octa Rep.