Hey I would like to share some of my experiences with Purva team, Bangalore.
Firstly the dedicated and affable marketing team who helped me in answering all queries though I was sitting thousands of miles away.even before I bought an apartment.
Though this was not my first apartment which I have bought in Bangalore .my experience with other competent builders was not so pleasant.when compared
They gave me a detailed view of the project, cost, materials, finish .took me and my family ample no of time to the site and answered all my queries even after I bought the apartment.
Though there were not many modifications at my house, but what ever I asked/requested they said yes and carried out with a proper update ……….of course there is a cost involved in it which the site team justified
It gave us immense happiness and sense of satisfaction esp when you travel thousands of miles just to see your apartment ………. with all the customization requested being incorporated
Though the Purva/After sales dept were very stringent in their payment collection but would return the services worth your money also .and I feel for a project of that magnitude it is essential .
The personnel at the Customer care dept were extremely helpful in sorting/explaining the issues which were out side the scope of the After sales dept
I also referred a couple of my friends in here who were also interested and looking for a good property, they also bought it for which Purva paid me a referral bonus which was very surprising and pleasing.
I was also glad with the way they professionally handed over my apt and its keys …….wishing us good luck . bouquet .chocolates. as if I have bought a new car….This was truly an overwhelming experience
With this I am planning and convinced to go for one more property of theirs which is newly launched in Chennai.