What are some of the Indian norms different from what Todd has been accustomed to?
May 31, 2024
By: nwaikenneka
0 Answers
what went wrong in todd's first meeting with the indian worker are the call center
Apr 15, 2024
By: princesurbien535
1 Answers
Todd feels uncomfortable when she asked about his personal life. In America, people often respect individual freedom of others and don’’t ask personal questions at their first meeting.
Apr 17, 2024
By: vaner_hala
Why was Todd sent to India?
Jun 10, 2023
By: 990569
He was moved to India to train his call centre replacements or else he will lose his possessions.
What happen to Todd's work in the USA?How much is the cost for the job in India compared to when it is done in the USA?
Nov 16, 2022
By: noelgalap2
One of the primary reasons companies outsource to India is the cost advantage. Labor costs in India are significantly lower than in Western countries, allowing you to save substantially on your IT budget. It opens "with an American (Todd) sent to India to train the low-paid employees of a new call center for his company, American Novelty Products.
. How well do you think has this film handled the need for respect for customs and culture? Explain.
Jun 16, 2022
By: janezia79
Funny and educational, this is the story of outsourcing. Todd (Josh Hamilton) has to go to India to train call center workers in how to do it the American way. It is a riot as they try to learn American customs, and he has to learn Indian ways. As soon as he first contact with Indian culture, he has met difficulties in language, transportation, food, lifestyle, attitude and so on. He is confused by everything from catching a train to hiring a taxi. He felt be shocked, disoriented and bewildered.
What is MPI and what was Todd’s specific task related to MPI?
Nov 29, 2021
By: sandeep8825singh
MPI (minutes per incident ) Todd task is to get the centre’’s MPI down to six
1. Where tod was assign from what country?
Jun 21, 2021
By: inyangcaotivo
What particular move did Mid American Novelties done? Give reasons which may have influenced the company to decide. *
Sep 03, 2020
By: ivonabdon
2 Answers
"Outsourced" begins with an American sent to India to train the low-paid employees of a new call center for his company, American Novelty Products. It sells, he explains, "kitsch to redneck schmucks." His Indian assistant asks him, "Excuse me.
Interesting I also don’’t know the answer please anyone want to help to find the answer?
Sep 04, 2020
By: AvaniChawal
Mar 30, 2017
By: katlinncomeauxx
MPI (minutes per incident ) Todd task is to get the centre’’s MPI down to six. odd experiences the festival of Holi. At the call center the MPI slowly improves.
He feels that he is never going to get the Minutes-per-Incident (MPI) under six minutes and so will never get to return to the USA. Todd experiences the festival of Holi. At the call center the MPI slowly improves.