As per their advertisement, I ordered brown coloured leather shoes but what I got was black coloured shoes. I got in touch with customer care and they asked me to send the shoes to their Banglore address. I spent Rs. 200 on the courier which was sent through DTDC.
For 3 Days they tried to locate their address but failed to do so. In the mean time I wrote them 2 mail requesting them to get in touch with the courier co. and to direct them to their address. They did not pay any attention to my mails. Spoke to them on phone as well, but there no satisfactory reply.
Finally the courier co. did manage to locate their address, and they told me, that this was their old address and that they had moved from there. This is how this company operates. They deceive and cheat their customers.
Finally I had ask the courier co. to return the parcel.
N.K Sharma
Chandigarh