I got a call today that that I have been selected (Won) for some contest that I had earlier registered for and I had to pay some amount to get that product but I was not able to understand the executives accent properly so I asked him 2-3 times== again to repeat what he was saying and he just disconnected(dropped) my call. I mean I was like **what !
i tried calling on their helpline but I the wait was to much so I had to drop the call just won something and the call center executive drops the call for asking him to repeat what he is saying its heartbreaking and also poor service quality I m sorry to say that
the idea about the contest is really good but its ruined when you have this poor service level