Do not EVER BUY any VACCINE from 1Mg. They lure you with discounts, but its a trap. Their vendors delivery high value Vaccine through Auto drivers under improper medical and climate condition and when complaint raised, refuses to replace of refund by showing a temperatur graph. I told them the ICE pack was just water and the vaccine was not cold. However thy refuse to give a refund or replacement.
Their Customer care phone the moment you select speak to agent, the call drops.
They blame you saying you had the right to refuse, but its not mentioned anywhere in the order or may be lost in fine prints.
Response to their chat, with promise of call back in 2 hour never happens.- Need to reach out to them threw Twitter if you need response and the response you get is as below:
Thank you for your time and patience over the call. As discussed, the medicine was delivered in impregnable packaging by the vendor while maintaining required temperature, so we were unable to accept the return. We appreciate your understanding in this regard.^UXXX