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5 Spice - Bandra - Mumbai Review
Bandra, Mumbai

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3.7

Summary

5 Spice, Bandra, Mumbai
Shreya @sherry111
Nov 03, 2010 12:13 PM, 6533 Views
Poor Customer Service

Again I am unable to write the review under 5 Spice Bandra so have to write in 5 Spice Andheri.


I had to book a table for my office lunch in 5 spice Bandra. I called and did a tentative block saying I will confirm by evening. Shortly I received a call from a highly rude lady asking me to confirm. I said I could not confirm as we were still deciding on a suitable time.


She said she could not wait till evening at which I said she could go ahead and release the booking and if required I will call later.


When I called back the number to confirm my booking I learnt that it was the number of ICICI Bank.


ICICI Bank needed to book the tables and 5 spice had given them my number to ask if I was confirming my booking or not. I could not believe the unprofessional behavior.


Needless to say I tried calling 5 Spice to clear this up but they did not take my calls.


I am highly disgusted. I cannot believe a so called premium restaurant acted like this.


We ended up at Mainland China who were courteous and very well behaved.

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