Paid for an annual plan on 15th March and they completed cabelling on 17th but said Router will be installed by 11AM on 18th as the router I had wasnt compatible. Called Vittal ( technician) more than 30 times on 18th and he picked my last call around 7 pm only to say that he cant come on that day. Since then I am chasing Krishna ( sales person) but no resolution so far. Everytime the same answer - will complete the job in 30 mins, 1 hour, by afternoon and so on. Very reckless and idiotic behaviour. Do not recommend ACT to anyone.