Your review is Submitted Successfully. ×

ACT

0 Followers
1.4

Summary

ACT
Tapa Jyoti@tapajyoti77
Sep 04, 2022 07:29 AM, 941 Views
Cannot provide uninterrupted service for 15 days

I am a customer of ACT for 2 years now. They take 3 months prepayment. Cannot provide 15 days of uninterrupted service.


Every 15 days something is wrong with junction box or wire or backend. Resolution takes 24 to 48 hours.


Technicians are rude and threaten customers not to raise Service requests in case of any problem. Yet they do not pick up calls when connection goes down.


Call centre is dumb. They hang up on your calls when you have a SR running for 24 hours.


I am currently paying INR 2513 prepayment for 3 months. I see downtime of 4 days in 30 days.


Stay away! get JIO or Airtel.

(1)
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer