I got a CITIBANK Birla Sunlife High NetWorth Term Plan last year. When selling the policy the agent from CITIBANK was very friendly and was vvery supportive until I paid the premium. It has been one year now. I see that this policy is stopped by Birla Sunlife. There are other policies from same birla sunlife at premiums of 50% lesser amounts. When I checked with CITIBANK and with Birla Sunlife, they do not even care to explain about this and have shown a very rude attitude.
Now they have deducted the premium automatically and I am loosing 15K on this. I still am not able to find out how to cancel this policy this year or even in the coming years. I have even complained about this to the CITIBANK Relationship manager, but no response yet. Worst kind of cheating that I can even happen. Recommend everyone NOT to entertain any kind of these offers from the term policies and to check properly before opting for the ECS for premiums.