I would not recommend the Hyundai authorized Advaith ORR workshop for servicing to anyone.
Worst servicing, will damage the vehicle if you escalate servicing issues of theirs. If you love your car then my advice have some better options than Advaith ORR.
I spoke to Madhusudan and the servicing head Veeresh, and a few of Service Advisories. Instead of resolution for issues they made deliberate scratches on the vehicle and claimed these are not done in their workshop. Im planning to log a formal complaint as Im already affected, however hoping at-least it does not repeat to anyone in future.