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AEGON Life

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Summary

AEGON Life

venkatesh @venky1973

Feb 17, 2013 08:23 PM, 5976 Views

Unreasonable

I had purchased an online term policy (Aegon Religare Iterm Plan 513014016724) from the above company a few days ago.

I had mentioned at the time of paying premium itself , that I hold an active policy from another company.

After having made me go through medical tests and after complying with endless requests for id proof,

suddenly the company woke up to the fact that I am not eligible for the cover as I have an active policy from another company.

This is the business making practice of this company.

Customers can decide whether they want to purchase from this company.

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Brand Response

AEGONLife

Mar 01, 2013 04:29 PM

Dear Sir,The documents submitted by you for income proof were 40% lower than the actual income declared while applying for the policy online. As we have already requested you to kindly submit the remaining documents, basis which we shall immediately resolve the issue. Request your kind support to make this possible. Also sir as a company we are very customer oriented and service all queries and complaints within the stipulated period. Kindly write to me for any concerns, queries you may have.Await your additional income proofs.Regards,Sourav.shah@aegonreligare.com