My father recently used Agarwal Packers to shift goods from Mumbai to Kolkata & Gurgaon. The goods received in Kolkata were severely damaged; details as listed below - Marble mandir (temple unit) - was completely smashed; beyond repair.
Crockery unit (wooden furniture) - back panel completely damaged; shelves damaged
Ice-cream machine - broken and damaged
Non-stick utensils - dented and in bad shape
Crockery - several pieces broken (2 Plates, 8 Bowls, Handles broken of 2 - 3 serving bowls)
Also cartons have been mixed up also; i.e. delivery to be sent to Gurgaon has reached Kolkata
Apart from the damage caused to the consignment; the response of the service staff was pathetic to say the least. He had to follow up repeatedly over 2 - 3 days before the surveyor was sent in to examine the damaged goods. Extremely unprofessional work and service attitude demonstrated. Would strongly recommend to never use their services. AVOID AT ALL COSTS AND SPREAD THE WORD.