I will request everyone not to book anything from Agoda, I have booked hotel in dalhousie India for 4 members me, my wife & 2 kids & also mentioned their age in it after making payment when I get the booking information I noticed that 2 family members were missing they charge me for an extra bed for 2 days. 2 people don’t need an extra bed. I am trying to contact their call center which is supposed to be in Singapore, an automatic system that is telling me that payment I have made through card is invalid. Now hotel people are bound with the details Agoda website provided. It is really pathetic, the Agoda website is using an Artificial Intelligence chatbot totally useless. "Never book with Agoda" My Journey is yet to start but I request to all my brothers & sisters don’t get trapped in by lower cost provided by these websites.