I came first time to this hospital to enquire abt Phimosis surgery of my 2 yrs child. Reception schedule an appointment @ 4pm with Dr Ajay Naik. I Reach at 3:30. At 4pm reception told Doctor is not answering the call. He tried alternate number but response was same. Hence he schedule another appointment with Kalpesh patil at 8pm. My good luck was I was able to meet Dr. Patil. He explained me regarding surgery very well.he is awesome. He told me to meet billing Department and ask them whether Phimosis is covered not not. As usual Department was closed. I was been told to come next day. Next day I waited at reception for more than 2hrs. But nobody came at billing Department. Hence I came home. This was worst experience