I suffered a lot while traveling with Air Arabia. I took my flight from Sharjah to Jaipur on 30th December 2008 ( 10 pm). I and other passengers waited till 12 pm (next day) but not even a single person from airlines / airport authority / security was there to meet us or answer us for the delay. Even local security fellows misbehaved like anything.
W e were not at all informed about the delay or the cause of it. Next day (1st January 2009)at 12 pm ( means about 14 hours later) suddenly crew appeared and we were asked to board the flight.We were treated like prisoners with no respect al all. Forget the hospitality.
I contacted air arabia customor care also but they did not register and respond my complaint. That a true story. I would never travel in this airlines. That is for sure. I was alone thanks God. Had my family been there, this would have been a disaster for them-for sure.
Dr Vinod K Singhal
GI Surgeon
Global Hospital, Hyderabad