We were travelling form Chennai to Malaysia, Via Air Asia. When we reached the airport we were told to tie up our luggage and mark if it is fragile. We were at the wrapping station where we could see all the people coming and wrapping their luggage. They Charged 30 rupees from all the other airline and from air Asia they charged 100 rupees.
When we complained about this one of their employee said rudely that its a rule you have to pay or book some other flight. However this was not it. When we booked our tickets, we specifically marked vegetarian food. Even after clear instructions, we were served eggs. When we called the airhostess to conform the same, she said bluntly, there is no veg food on the plan and went away. I would never recommend any one to fly by this airline.