Dear Air Asia team,
SUCH LOOSER . AND PATHETIC SERVICE PROVIDER AMONG THE ALL AIRLINE .
due to your system server fault I am facing some serious issues which caused me to loss a huge amount and cause me to serious mental trauma,
while I am booking my trip of 3 members from prune to Bangalore one of the guest name is replicate on the ticket twice .when I asked to rectifier it the customer care support told me that guest name which was by mistakenly replicate through server .we will refund it 100% of ticket value to you
now they are refusing to do . Here is your case number for reference:
CHAT NO .11616983 . U CAN LISTEN the customer support recording voice . hence this call is recording . hope soon my issue will resolve, .