I recently travelled in air India fron london to chennai via delhi.This is the first time I am travelling in air india.I saw the review abt air india, was little scared thinking about the flight.Surprise surprise, i have to spend only 20 minutes for check in , in london heathrow.
The flight was new, very spacious.It was on time.The flight attendants were good.More over the food was great.I landed in delhi on time, went to the lounge, which was excellent.The service in delhi to chennai is good as well.
I have travelled in many flights before.The service in air india is as good as any other flight.Air india is far better than continental/us air ways/bmi......
I saw the earlier reviews from mouth shut members.It was totally discouraging...people have a negative attitude towards air India, as it is our national airline.Flight delays/cancellation are inevitable part of the travel.I waited for more than 10 hours in chicago, when my us airways flight to london was cancelled.It happens in every airline, dont just blame air Indianian try not to see only the negative aspect, praise their positive one as well.
Given a chance I will travel in air India again.I know people wants to contradict me, but it was a pleasent experience with air india.