Indian Airlines Air India The two names I just could not bear to hear even in an emergency.... Air India last year could not even serve me tea on my flight to Hong Kong last year... CAN YOU BELIEVE IT!!!!!.
Well my views on Indian Airlines have changed since the 10th of Nov. 2005. I had to fly from Ahmedabad to Delhi and back the next day and to fly out again to Mumbai the following day. Obviously I went to Jet Airways first, no seat, , , , , went to Spicejet, no seat, , , , finally Indian Airlines, got my seat (that speaks for itself, doesnt it??).. Flight was late as customary I guess. But the service in flight was good... but they could do with some younger staff. They, sorry, no offence meant to the wonderful people in the sector, are still carrying aunts and uncles on the airhostess and pursers positions. They should seriously think about bettering the quality of food they serve on flight..
I was lucky to get a ticket in the Delhi Ahmedabad flight thanks to the customary service of iNDIAN AIRLINES always getting delayed in their flight schedules. For once it came handy to me..
Still a lot of space for improvement but they are getting better.. If they improve at this rate I might even change my loyalties to them
Good luck.......