Abysmal customer service. Was supposed to have a malfunctioning router replaced and it has been four days, calling the office constantly and being told "tomorrow for sure".
Then they keep repeating this. No concern at all and managers hide from speaking to disgruntled customers claiming to be busy and never call back. Highly disappointed and would not recommend to anyone. If you need a stable internet connection for work at home projects, be ready to be disappointed and lose money daily due to lack of network access.