I was in Bangalore for 3 yrs & now in Mumbai since a year. Airtel BB is the best in bangalore giving tough & prompt technical/customer support competition to BSNL & MTNL in delhi & hopefully in entire India, wherever these guys are. Customers must/are/will be always lucky to have their connection which is a little costly than MTNL/BSNL but atleast reliable unlike BSNL, MTNL & Reliance, the unreliant. Kudos to sunil mittal’s vision. I recommend every/anyone to take Airtel BB connection, blindly.
Their technical/customer service report is excellent & hardly there has been a downtime if I remember. Just 1nce in 6 mths & that to they do a maintenance on their servers & that to @ night only for 2-4 hrs). I wish they had their wide presence in mumbai (which is still limited now to some business areas only), so that they gave a tough competition to the monopolized MTNL in DSL BB technology service & also to other ISPs in mumbai.