For the very first I i decided to get internet connection so the very first brand came in my mind was " airtel " so I called airtel for the connection . and the guy from airtel visited at my place in couple of days as I was already explained about charges of different types of plan they had so when the guy the airtel visited at my place he asked me for which plan do I want to go with, I answered him then he took the connection fee and gave me a receipt.
He told me in next couple of days there will be another guy visiting at my place for connection . after that, it had already been more than 7 day but nobody visited at my place for connection then I decided to call the customer care phone no. which was printed on that receipt that I received from the guy who visited to received connection fee . so I called the customer care no. and explained the matter.
Than after couple of hours I received call from any land line phone number n the guy in that phone told me " sir, there is no phase available right now in your area to to provide you the connection so I asked him how long will it take to provided me connection, he told me " may be a month or more " so I asked him cancel my request and refund me my money back .
then he told me to wait for 7-10 day, I will be receiving my money back in check at my address whereas I paid him in cash but that was ok for me either I receive in cash or check . so for that it had already passed 12 days I called them again they said the check was returned as I was not available at my place so they said to wait for another 7-10 days and this kept going for couples of months but I never received my money back .
so I gave up on them instead of wasting 3-4 hours after every 7-10 day . therefore my experience with airtel is one the night mare .