They make your connection from prepaid to postpaid without even telling you in three months because if you don’t pay the pre-paid money again and recharge, it’s an automatic thing in the terms and conditions that you would not read probably. Secondly they will give you connection on phone right away but you disconnect you have to visit your store and make sure that you disconnect else they will not disconnect and when you visit the store all they need to do is to see your face and take the number. We couldn’t have really had the time to visit the store for a long time so we keep paying bill for the long time without using it. They also Fool you. One of the customer care said take this money and this is your FNF but the bill still got generated and I had to keep paying for it. And finally they will make sure that they pick up the Airtel router. In case you lose it. Then they have another scheme of money to take from you. The service on the top of every thing is pathetic it doesn’t even cover one room