Hi.Was scanning on what to write next, hmmm. Finally thought why not write about Airtel which is the whole and sole reason I m connected:) Well it’s been about a good 2 years and more with Airtel for me.I am on their combo plan.which is a fixed line with broadband thingy.
· Firstly the broadband. Amazing speed and never experienced any downtime.Later on I also got the wireless thing installed and life has become even more smoother.No tangles and messy wires.lol.
· The phone service.Again great.but considering the fact that I hardly use the phone line.One real good thing is that they have this intercom facility installed.so I can call up my folks in and around my zone with Airtel.Just need to dial the last 4 digits and voila I am connected:).Saves me money.Isn’t that great.Also I had asked them for international dialing and it was taken care of within a day’s time.
· The customer service. Seems to be the best I have had so far…one call and the matter is resolved in less than a couple of hours. Vodafone, MTNL.are you listening."PLEASE WAKEUP".Its high time you guys gave a thought to CUSTOMER SERVICE. sure need to take some lessons from AIRTEL….
· The bill…My monthly bill is quite reasonable.And moreover they actually have someone come over and collect the cheque which is kewl…But I have opted for the ECS thing offlate, which again offers a dual advantage- its convenient as well as they offer a discount…
Infact I had Airtel when I was at Bangalore for a year and even back then I never had any complaints…So a thumbs up for Airtel.Wow.i think Airtel should send me some Goodies in case they get more customers…All thanks to me J…lol.
So guys until next time…Cheers.