The picture and sound quality are really nice but the customer care services are not up to the mark. I had my airtel remote replaced but the technician did not sync the new remote with my tv remote due to which I had to use both the remotes which was quite annoying.
I called the customer care in my city dozens of time but he did not show up. Also the regional customer care demanded extra charges to sync it up. It was 4 months later that the guy showed up and still he did not sync the remotes properly.