Digital tv has made compulsory by indian government and there are much and more companies in market providing digital tv service and I have airtel digital tv at my home. I am somewhat satisfied by airtel digital tv service but at some points the service is very ridiculous and they have to improve that points but some of the features of that service is very impressive and for that I am using that service from very long time.
PICTURE QUALITY: picture quality is very good and clear. hd channels provided are truly hd and for that you have to buy hd set top box.
PLANS: plans are comparatively affordable and you can also select a-la-carte plan that will cost you very less. but they are increasing their plan charges it is not a good news.
OFFERS: sometimes offers provided by them is very attractive. they want their customer be with them so to attract their old and new customer they give exciting recharge offers and plans too. but that depends on their mood.
SIGNAL RELIABILITY: at that point they need to improve a lot. because during foggy weather and during rainy season the signal lost problem is very lethal and some times it is very irritating to loss channel connectivity.
CUSTOMER SUPPORT: at that point also they need to improve a lot they provide toll free customer care number to airtel prepaid holder only and not provide toll free number to other prepaid holder and roll of the customer care executive is very confusing all the executive give different suggestion and different solution.
PHONE CALLS: irritating phone calls irritates you lot. the give very ridiculous offers on phone calls. they disturbs at any time and irritate you. they should not disturb customers.
new hd channel and 4k channel function is really very good. but plans are getting very costly day by day. entertainment has become very necessary nowadays so they should look after people need and should lower the plan rates.
but I will still suggest that digital tv service because they are comparatively good from other service providers.