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2.0

Summary

Airtel DTH (Bharti Airtel Ltd) (Bharti)
Nilesh Karekar@karekarnilesh
May 19, 2019 05:49 PM, 833 Views
Pathetic Customer Service

I had called Airtel DTH customer service yesterday night and they said your complaint has been lodged and we will send engineer details to you. Morning I called to check the status of my complaint and they said engineer will come and fix the issue before 1:30. I called the engineer Rajesh several times and he was least bothered to answer the call.After multiple attempts, he answered and said my colleague is working in that area and will come before 3:00 to fix the connection.I called customer service again and they advised engineer will come by 4:30.. At 5:00 I called engineer and customer service, engineer as usual not answering and customer service has nothing to say but kept saying sorry. Now again I being asked to wait until tomorrow morning 9:30 for en

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