It is often seen that the signal of this mobile network company comes up to be very feeble , - inspite of having lots of towers for the same , all around. Not only that, if it is compared with Hutch - the other mobile phone’s network has strong signal in the places where Airtel doesn’t have any signals in the heart of the city. The weak signals worn out mobile batteries faster thereby shortening the battery life.
Their customer support is also not very helpful. They often misguide the consumers for taking value added services by not disclosing certain informations. They are often unable to answer customer queries.
The good point of Airtel is that it has schemes which are very lucrative and often more economic than other cellular service providers. Their billing is average - not too many mistakes or confusions. They remind the consumers a number of times to pay up the bill so that the consumers cannot even pretend to forget.