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1.9

Summary

Airtel Mobile Operator
RAJAA RAO@safedriver
Sep 14, 2008 08:21 PM, 1784 Views
Airtel.....A sorry tale to tell....!

Although promoted as the nations no:1 cellular network..;I  have always had problems; both with the network & billing.


I have with me a corporate connection comprising 6 numbers to facilitate business & communation within my support staff, but the problems encountered are poor range.., incompetent personal at their outlets , & no coordination in their billing depth.


Very month despite disciplined payments  I was reminded of nonpayment of a previous bill which on repeated reminders of payment with references of payment details fell on deaf ears; till one fine day my outgoing calls were suspended.


The helpline no:121 is a support which leaves room for improvement.On repeated contacts I was informed about my payment erronously placed in suspense a/c which resulted in the confusion.By the time I lost on time & business.The network suffers from delayed redressal of complaints, poor feedback &less cooperative personal at their kiosks & outets.All the reason to be unhappy about...!

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