With reference to my phone number 9901995721, it has been disconnected without any notice abruptly. I called customer care and found that this has been recycled and cannot be retrieved.
I have been actively using this number on international roaming, I had currency balance available, even received/made calls, SMS in the last week. Airtel cannot be disconnecting my connection like this without any notice when I have been using this number for more than 8 years. This is a huge impact on my business and this kind of misconduct from Airtel cannot be tolerated. I need this number activated. All my accounts are highly dependent on this number. How do I reach out to customer care while it keeps asking for Service request number in order to speak to them?
I will never recommend Airtel to anyone, they have too many customers to manage, thats why this careless attitude.