Airtel was the best telecom network in India. Last year I was facing a problem with Vodafone and then I ported all the mobile numbers of my family to Airtel. And the network was as expected good, the problem was resolved.
But now Airtel has been in the field to compete with jio plans and has significantly reduced its plan rates due to which there is a high usage of call and internet on the network with Airtel is not able to handle with current hardware.
Airtel should have retained its quality service and slowly improved its hardware instead of openly playing in the ground.
Now Airtel market image has fallen and people are facing a problem with the network, due to which they are looking to shift to other operators.