I am from India. I’ve been experiencing internet problem with Airtel. I recharged with Rs. 399 pack last month, since then I have been very disappointed with the speed that I get on my phone. Through I use the 3G network but even then it’s speed most of the times is found to be worst than 2G network speed. when I go out in Open space the net starts working normally, but as soon as I enter my home the network just diminishes sometimes. One day I called up to the Airtel customer care, and after examining, the customer care executive said that the network in my area is under upgraded. I said this is happening for the last 2/3 months, and then I asked what time will it take to work the network normally and he said " I can’t say anything about that". then I asked him that if the company is going to playback the compensation for this loss of customer him that if the company is going to pay back the compensation for this loss of customer as I have already recharged for Rs. 399 and the service I am getting is worst.And his answer was again a big "NO". I heard in recent days that Airtel has conducted its 5G network test. If Airtel officials are reading this view, then they should first get to the reality of their network speeds in each and every part of the country. Let alone the idea to bring 5G, Airtel need to bring speed to its 3G and 4G networks first. According to survey India stands 13th(worst position) in the 4G speeds as compared to other developing countries.Even pakistan and Sri Lanka have better internet speeds than us. And lastly, if I do not get compensation for my loss of money and data from airtel after upgrading of itd network, I will be left with last potion, i.e. Consumer Forum.