What a horrible customer service the worst ever: the item was lost and one month late I had to look for it, I had to run around the whole street to find it as it was left with a neighbour but courier wrote the wrong door number, impossible to talk on the phone or chat with customer service as there is nonexistent, had to wait days for email replies all the time, now that the shoes are returned and I can track it, another month to wait for my refund. Horrible, never again will I ever buy anything from you.