Ali_Lokhandwala is working closely with MouthShut.com to enhance customer satisfaction.
A targeted Facebook ad promised import help and a vetted Supplier Network. I clicked the paid and was sent the product details. Shipping was delayed and the goods are low quality, Customs issues came up and I was left to sort them out alone, Support referred me to a series of outsourced freelancers with no power to resolve refunds. The Whole process felt like they monetized the onboarding and passed the problems downstream.