Hello guys, Im using Allaince Broadband connection from Chandannagar, West Bengal. Iv been using it for the past 11 months. Honestly I saying when I first used it when I was face lot of trouble from this connection, like as very slower internet, often the internet connection would shut down! but recently some months this connection is very improved! now I dont face all that problems, and increased the internet speed, upgrade the tariff pack, and lot of this its changed. and talk about ISP support. its a not very good but its good. overall now Allaince connection is Improved and very good internet service provider, Thank You!