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Amazon

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Summary

Amazon
Nadir Sayeed @nadirsayeed
Jan 11, 2018 10:41 AM, 1400 Views
Worst customer service

Its getting to cold from so many days so I thought to buy a fan heater. One of my friend suggested me to but from Amazon.


So I booked orpat 1220 fan heater with order no order# 405-4493423-10435550 on 24th December.


Cash on delivery was unavailable by that time so I paid the required amount.It was supposed to get delivered by 2nd of January.


On 2nd January I was waiting for their call but there was no call followed by next day.


4th of Jan I checked the status of my order saying it’s shipped and is on the way.


5th if january I got a message the product will get delivered by today itself but neither the product received nor any call.


On the next day I contacted their customer representatives who was really sorry about the inconvenience caused to me. Give me some time I will look into the matter and will get back to you that’s what he said.


On the next day when again I contacted with them he said my order was cancelled. The reason what they told is the product what I have ordered it’s out of stock so it can’t get delivered.


The question is if the product is out of stock then why the hell they confirm the order?

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