I want to complain about the business malpractices of amazon india. On January 7th I placed an order no(#404-4742306-8665967) of OSter OTG with them, for which the payment was made via amazon gift card plus credit card which was charged for which I have the necessary proofs as well as the date of shipping was confirmed.
Even call to customer care executive Anitha A confirmed the order & told me about its confirmation. But today to my horror I was got a mail that order has been cancelled & told me that payment of CC was refunded. After talking to customer care again, I was told that payment was not done.
How come payment was not done when the system is itself saying that payment refund is initiated. That means their systems are flawed & customer care people are irresponsible.
I had bought this item to give as a gift & today I m nowhere.These guys are really fraudsters.I have the all the necessary proofs mail, feedback mail, confirmation from amazon to confirm my evidence.