I am so happy to be a member of a company whose employees value customers the way amazon employees.their team has worked extensively with me trying to resolve an on going issue that all stemmed from a third party seller.it took several phone calls and hours of time but Aaron p.nicco( forgive my spelling) , along with others, never gave up on me.they followed through as promised even when I began to get frausted and impatient-sorry about that.there are others who helped me but I did not write their names down.so to the whole amazon customer service team .THANK YOU.