Bought a TDS Digital meter on Amazon. Product delivered was different model and make. On enquiring found that the ordering site has a small note from the seller stating that the product that will be shipped will be different from what was ordered.
Now how many of us go through the small print when ordering online? I was ordering based on the image on screen and reading reviews about the product from other users. So placed order on good faith that what I see is what I get. Now I am forced to engage with a seller who insists that he has informed on the order site that he will be sending a different product. I asked him why did he not post that product under a separate product category? No response.
He has reluctantly agreed to replace/refund and I have this tough task of contacting Amazon through their cumbersome online contact system which prohibits us from reaching out to a human being except after several frustrating attempts to get through on their pathetic online support system. Will definitely think twice before ordering anything in the future from them. Flipkart rules:)