This is the best online shopping site. I want to share my self opinion with u guys: -I signed up for Prime in October. Was charged for the month in November. I got a notification in December ( a week before a payment would even be due) saying something was wrong with my payment. This in and of itself is ridiculous. It’s a debit card with more than enough funds to cover the transaction, but then it started getting even worse. I chatted with 3 customer service reps over 2 days, all of them giving me a different excuse as to why it wasn’t working. The general consensus was that the issuing bank had declined the charge, so I contacted the card company, and they said a charge hadn’t been made!
So I contacted Amazon again, same thing. I then called Amazon. They said I was showing as a Prime member with a payment made on November 13, payment due on December 13. He suggested it might be my computer, so I logged in via my fiance’s laptop. Same message Your prime membership payment is being updated. Thank you for your patience. I have no idea how to fix this. I’ve paid for a service I can’t use, and Amazon isn’t helpful at all, generally preferring to find new and interesting ways to blame me for their incompetence. I am highly upset with them for this. If there was a way to rate negative numbers on this website, I would, but one star seems to be the lowest option, so that’s what I rate them. Sad thing is the service is actually pretty decent when it works, even though 95% of things you order are at least a day late, but it’s still pretty good.