I don’t judge a company by the mistakes they make, no company is perfect; I judge a company by how they deal with mistakes and how they resolve issues. I love Amazon not because they have a great selection and incredible prices,
I love Amazon because they are all about taking care of the customer and I come from the school of, "If you don’t take care of your customers, another company will." Amazon is the most "customer-centric" company on the planet and this is why they were just voted the most "Reputable Company in America." They deserve that title and I will always do business with organizations that provide exceptional customer service. If you have a legit problem that arises, you can count on Amazon to do everything in their power to make things right.