My brother ordered a book from your company on the 18th September but found the book for a cheaper price somewhere else cancelled the book with you an hour later the problem is you took the money out of my account on the some day the 18th here is the 25th and the money still has not been returned to my account I am very uncomfortable with this because I have to keep checking with my bank to see if the money has been returned 10 days is too long to wait for my money to be return to me you need to work on your return policy you resource sales out then you should make sure the money is returned just a fast the book has never left your warehouse I don’t understand why it takes so long for you to return the money I not sure I want to continue doing business with you in the future